America's Training Team

The Americas team is headquartered in our Boston, Massachusetts facility in the U.S. From this location the team develops, deploys, and administers training and certification to North and South American countries.

	Jay Bowen Course Moderator– ITC Level III Jay has been involved in the electrical trades since 1977 and has an Associates Degree in Electronics Technology. Jay holds a Wisconsin Masters certificate, Wisconsin Commercial Electrical Inspector Certification, and a State designer’s license in electrical systems. He has been using infrared thermography as a condition monitoring tool since the mid-90s . He recently led Encompass Services Corp. CM Programs, teaching and expanding service groups’ roles by offering services including thermography inspections across the U.S. Jay developed and taught classes in thermography, motor control, power quality, instrumentation, and PLC.
	Rusty Bushee Instructor – ITC Level III Rusty is our newest instructor and has 6 years of infrared thermography experience in the paper industry where he also has 23 years working with mechanical and electrical systems. He is licensed in South Carolina to perform HVAC installation and repairs which he has been doing for over 10 years as well. With his extensive background in industrial systems, Rusty brings practical knowledge and know-how to his training sessions. Rusty enjoys golfing and bass fishing.
	Tom Coffey Instructor – ITC Level III Tom holds a BS in Zoology with Chemistry and Literature minors from the University of Tennessee. He has extensive experience on the imaging side of Infrared in airborne law enforcement and firefighting applications. He managed development of a handheld infrared imager for the fire service in conjunction with FLIR Systems, Inc while working with a major fire service manufacturing company. Tom also brings industrial roofing and building envelope knowledge to ITC from his 20 years of experience as a project manager for major industrial construction companies.
	Joe DeMonte Contract Thermography Instructor ASNT PdM Level III TIR, Technical Associates Vibration Level II Joe has an Associates Degree in Applied Science and Technology and a Bachelors Degree in Liberal Arts from Thomas Edison State College. He was instrumental in starting the predictive maintenance program at Beaver Valley Power Station. He was the lead thermographer in developing all procedures and analyzing all thermal scans. Joe was a certified instructor in the United States Navy and he brings with him knowledge of utility applications of thermography and a strong foundation in heat transfer, boiler operation and all those technical things that one must know to keep our navy afloat.
	Paul Frisk, P. Eng Instructor - ITC Level III Paul is responsible for managing ITC Canada. Paul is a Professional Engineer with a bachelor’s degree in Applied Science from the University of Toronto, Canada. Paul has been in the INFRARED business since 1979 and with FLIR Systems since 1985 and holds an ITC Level III certification. Paul has extensive experience in Automation (Process Monitoring and Control) processes. His duties ranged from Software System Design, Manufacturing and System Installation as well as sales. Paul’s second “calling” is as an ITC Instructor and provides enthusiastic training sessions that are well received by his students
	Jason Gagnon Technical Support Manager Jason holds an Associates Degree in Electronic Engineering and a Bachelors Degree in Information Technology from the University of Massachusetts. He has eight years experience servicing, repairing and supporting Inframetrics and FLIR products. Currently he is responsible for supporting FLIR's commercial software products and is teaching the software training courses.
	Bernie Lyon Course Moderator ASNT NDT Level III TIR Bernie holds a B.Sc. degree in secondary education, Earth Science major. With fifteen years experience in the infrared industry, Bernie has been teaching IR Thermography since 1986, both in-house and at customer sites. Additionally, he has over five years experience in servicing, calibrating, customizing, and operating infrared imaging systems.
	Ronald D. Lucier Course Moderator ASNT NDT Level III TIR Ron earned his B.Sc degree in Mechanical Engineering from Worcester Polytechnic Institute. He has been actively teaching and consulting in infrared thermography since 1984. He began the infrared predictive maintenance program at Yankee Atomic Electric in 1984. In total he has over 22 years of thermography applications and teaching experience, spanning all industries from electric power generation to paper mills.
	Gary L. Orlove, P.E. ASNT NDT/PdM Level III, TIR BINDT IRT L3-MC, L3-CV Gary holds degrees in Energy Engineering and Zoology from the University of Wisconsin and has been using Infrared Thermography since 1975. During that time he has accumulated experience in field diagnostics as a consultant to industry, and has been worked for three major manufacturers of infrared imaging equipment. He has published several papers on the technology and its applications and is editor and publisher of ITC’s highly acclaimed monthly newsletter for thermographers. In 2000 he co-founded the InfraMation Conference, the largest annual IR conference for thermographers. Gary is active on ASNT, ISO, and ASTM Infrared Thermography Committees and holds a professional engineer’s license.
	Jennifer Tanguay Training Coordinator Jennifer joined the ITC after graduating from Middlesex Community College and Hesser College. She is responsible for all student registrations. She also combines and ships all course materials to make any training course run smoothly.
	Karen Tedford-Tierney ITC Manager Karen joins ITC with over 10 years experience in running a training center for a software company. In addition to her experience, her enthusiasm for quality training at a fair price and desire for achieving operational efficiency are qualities that make her a great fit for this job and a valuable asset for ITC and our students.