Message Board Thread - "Updating E-Series Firmware"

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Updating E-Series Firmware Aspire 6/4/2011
Can anyone please tell me how to update the firmware on my E-Series. I tried to download "Flir Tools" that is supposed to run on a PC and then update the firmware on the camera but as soon as I run it, it gives an error and doesnt run. Maybe its not good for Windows 7.

Any help is appreciated.

The problem with my E Series is that when i turn off the camera, the power light stays on (solid) and doesnt go away. The sales rep. told me that I need to update my firmware but the direction I got from them to update my firmware are not good.

Thanks
 
Re:Updating E-Series Firmware jgagnon 6/6/2011
Aspire wrote:
one please tell me how to update the firmware on my E-Series. I tried to download "Flir Tools" that is supposed to run on a PC and then update the firmware on the camera but as soon as I run it, it gives an error and doesnt run. Maybe its not good for Windows 7.

Any help is appreciated.

The problem with my E Series is that when i turn off the camera, the power light stays on (solid) and doesnt go away. The sales rep. told me that I need to update my firmware but the direction I got from them to update my firmware are not good.

Thanks
Hello,

Please contact our FLIR Service Center for assistance: 866-354-7911.

Regards,

Jason Gagnon
FLIR Systems, Inc.
Toll Free: 800-464-6372 (press 1, then 3)
E-mail: jason.gagnon@flir.com
Support: http://support.flir.com
Training: http://www.infraredtraining.com
Visit us on YouTube: http://www.youtube.com/infraredtraining
 


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