Message Board Thread - "IMPORTANT: From FLIR Technical Support"

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IMPORTANT: From FLIR Technical Support Jim Haney 5/18/2005
ThermaCAM Reporter 5.4 support on Windows 2000/XP

Reporter 5.4 is supported on Windows 95, 98, ME, and NT 4.0. Although, there are some work-arounds that address several problems with Reporter 5.4 working on Windows 2000, and XP; FLIR systems does not support this. You can find these work-arounds on the message boards. If you, as the customer, wish to use Reporter 5.4 on Windows 2000, or XP it is your right to do so. However, ThermaCAM Reporter 2000, and 7.0 were tested and released as Windows 2000 and XP compatible, where ThemaCAM Reporter 5.4 was not. Because of this reason FLIR Systems Technical Support cannot assist with unexpected results from using non-compatible versions of software, neither can we supply work-arounds for non-compatible products.


Jim Haney
Technical Support
FLIR Systems, Inc.
Office: 978-901-8232
Fax: 978-901-8832
FLIR Corporate: 978-901-8000
ITC Corporate: 978-901-8405


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