To use the laser pointer, remove its lens cap and press the top trigger button. Here is a link to a Quick Reference Guide for assistance with common functions: ftp://guestftp:email@example.com/manuals/Cameras/Infracam-QRG-en.pdf
If you are in the USA and are having problems with the camera please contact the service department at 866-354-7911. If you are outside of the USA please contact your regional FLIR office for assistance.
FLIR Systems, Inc.