Gary Orlove wrote:have technical support questions regarding FLIR Systems infrared cameras or software, please visit
http://flir.custhelp.com/
For your particular query, please provide this information at the site above.
1. What Phoenix do you have? Is it a DTS or RTIE unit?
2. Where are you seeing the HotLink lights go out? If it is from the GUI then please provide the GUI version.
Gary Orlove
Infrared Training Center
The Hotlink status goes red in the GUI of the Thermacam Phoenix RDAS. It is in the Advanced settings tab of the GUI.