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Infrared Training Center Staff - Americas

The Americas team is headquartered in our Nashua, New Hampshire facility in the U.S., where the team develops, deploys, and administers training and certification to students from North and South America.

Rusty Bushee

Rusty Bushee
Instructor - ITC Level III

Rusty has been a thermography instructor for the last 10 years, leading Level I and Level II IR certification classes throughout the United States. Prior to joining ITC, he worked for 23 years in the paper industry in mechanical and electrical systems; the last six utilizing thermography for his facility's reliability maintenance program. Rusty is also a licensed HVAC technician in South Carolina where he performs installation and repairs. This experience, along with his extensive background in industrial systems, brings much practical knowledge and know-how to his training sessions. In his spare time he is an avid golfer and enjoys bass fishing.


Alex Chrusciel

Alex Chrusciel
Sales & Operations Specialist - ITC Level III

Alex started working at FLIR Systems in July 2014 as a customer support representative for its research and science solutions. He quickly transitioned over to ITC where he is currently a training specialist who focuses on customer support initiatives and also assists with the delivery of certification classes as needed. An ITC Level II thermographer, Alex is always actively looking for new ways to expand his infrared knowledge and experience. When not in the office, he spends his time skiing, road biking, and rock climbing.


Paul Frisk, P. Eng

Paul Frisk, P. Eng
Manager ITC - Canada

Paul is responsible for managing ITC Canada. He's a Professional Engineer with a Bachelor's Degree in Applied Science from the University of Toronto, Canada. Paul has been in the infrared business since 1979 and with FLIR Systems since 1985. He holds an ITC Level III certification. Paul has extensive experience in Automation (Process Monitoring and Control) processes. His duties ranged from software system design, manufacturing and system installation as well as sales. Paul's second "calling" is as an ITC Instructor and provides enthusiastic training sessions that are well received by his students.


Jason Gagnon

Jason Gagnon
Technical Support Manager

Jason holds a Bachelor's Degree in Information Technology and an Associate Degree in Electronic Engineering from the University of Massachusetts. He has more than 20 years of experience supporting and servicing FLIR, Inframetrics, and Agema software and cameras. In his current role with the ITC he is responsible for supporting FLIR's commercial Thermography products and teaching our software training courses.


John Keane

John Keane
ITC Global Director

John has a Bachelor's Degree in Math and Physics from Providence College and an Electrical Engineering degree from Columbia University. John has been involved with infrared since 1993 when he worked for Inframetrics. He held various roles in business development and marketing, including Director of Sales, before taking over as ITC Director. As ITC Director, John is also responsible for the InfraMation conference, the largest IR training and user conference in the world. In his free time, John enjoys weightlifting, running, bicycling, and snowmobiling.


Ronald D. Lucier

Ronald D. Lucier
Senior Instructor - ASNT NDT Level III TIR #48004

Ron Lucier, an ITC instructor since 1999, has over 32 years of practical thermography applications, consulting, and teaching experience that spans a number of industries including power generation, paper, refining, petro-chemical, gas transmission/distribution, and manufacturing. Since 1984 he has been actively teaching and consulting in infrared thermography, initiating one of the first infrared predictive maintenance programs in the commercial nuclear power industry at Yankee Rowe in Massachusetts. He has a Bachelor's Degree in Mechanical Engineering from Worcester Polytechnic Institute and has led IR certification courses in more than 20 countries around the world. Besides teaching infrared, Ron also enjoys motivating and energizing his classes with a bit of his Master Magician magic!


Scott Sammons

Scott Sammons
Instructor
Level III Thermographer

Scott Sammons has been a thermography instructor for the last 8 years, teaching Level I IR certification classes across the United States. Before transitioning to the field of thermography, Scott worked in the aviation industry serving as a commercial airline Captain for both domestic and international routes. He became a BPI Certified building analysist in 2013, adding to skills he acquired while also working for several years as an IR camera salesman and consultant. This varied background is what Scott draws upon to bring real world knowledge to his thermography classes. During his spare time, Scott and his wife of 28 years are now learning how to navigate the world as "empty nesters" at their home in Colorado.


bill-schwahn-2017

Bill Schwahn
Instructor - ITC Level III&FAA part 107 Remote Pilot

Bill Schwahn is an Instructor at the Infrared Training Center, where he instructs Level 1, Level II and Level III Thermography, L1 sUAS Thermography, L1 sUAS Public Safety and Optical Gas Imaging.His responsibilities also include course development for the sUAS Thermography and Optical Gas Imaging.

Prior to working for FLIR, Bill was the owner of a general property inspection company and a Thermography Company in Bozeman, Montana



John Waggoner

John Waggoner
ITC Senior Instructor - ITC Level III
Certified Power Quality (CPQ), Association of Energy Engineers (AEE)
Level I Ultrasound
NFPA Certified in Electrical Safety and Arc Flash
OSHA Certified General Industry Safety 10 & 30 Hour

John brings more than 25 years in the electrical preventive maintenance and power quality assurance disciplines to ITC. He's skilled in the use of energized and de-energized test equipment, certified in numerous testing disciplines as well as energized safe work practices, and has installed and maintained solid state and rotary UPS systems. John holds a Bachelor of Science degree in Chemistry from Covenant College/University of Tennessee, has considerable experience in the instruction of infrared thermography and many other preventive maintenance topics, and has written and lectured widely on those subjects.