Our certification-level classes require the student to pass a written or online exam with a minimum grade of 75%. Students who do not pass the test on the first try will be given additional guidance by the instructor and allowed to retake the exam. If a student does not pass the retest, the student may be asked to attend the class again and retake the test.

If a student cancels or withdraws registration on or before the first day of class, the Infrared Training Center will provide a full refund. All refunds shall be paid within 30 days upon written notification from a student of cancellation or withdrawal. Students receiving benefits from federal programs shall be subject to federal refund policies, rules, and regulations.

Other Refunds: The Infrared Training Center shall provide a student with a partial refund of monies paid within 30 days if: (1) A student who withdraws or is dismissed before 50% of the instruction period shall receive a pro-rata refund (2) A student who withdraws or is dismissed after more than 50% of the instruction period shall receive no refund.

Notice of Withdrawal: The Infrared Training Center shall require that notice of withdrawal be in writing but shall not require a specific manner of delivery.

Due to the short length of the Infrared Training Center’s classes, we are unable to provide or accept transfer credits for partial or incomplete classes students have attended. If a student has obtained an Infrared Imaging Certification with another provider and would like to take a higher-level certification course with the Infrared Training Center, the student may need to provide proof of current, active certification level to the Infrared Training Center for approval prior to attending a higher level certification.

For students that complete a certification class with the Infrared Training Center, we can provide you with a copy of your certification paperwork if you are looking to take higher level certification classes with another infrared certification provider. You can contact the Infrared Training Center directly to obtain your certification paperwork.

Students will be expected to behave in a professional and courteous manner during training. Our instructors are tasked with maintaining order during class. Therefore, instructors, in fulfilling their professional and contractual obligations, may dismiss students from courses consistent with the Infrared Training Center policies. The training process requires some level of order to enable interactive learning. Disorder or disruption of class (such as verbal abuse or threats, physical assault, vandalism of Infrared Training Center property, intoxication, etc.) will result in dismissal from class. A student may apply to retake the class in the future, but acceptance of reapplication will be solely at the Infrared Training Center‘s discretion.

The person filing the grievance must be the subject of alleged unfair treatment that is related to his or her status as a student or program participant. A grievance cannot be filed on behalf of another person.

Grievances involving academic issues are limited to final course grades and satisfactory completion of instructional program requirements. If there is incorrect information on exams or in training manuals which results in a student performing poorly during class, the Curriculum Manager must be notified immediately, and the student will be allowed to retake the portion of the class that hampered his or her ability to learn correctly.

For grievances that are not based on academic issues, the student must submit a complaint in writing to the Infrared Training Center. The center manager and curriculum manager will review the complaint and determine what the appropriate course of action will be for an amicable resolution of the grievance. If the student is not satisfied with the proposed resolution, the student can appeal to the Infrared Training Center director for reconsideration. If after reconsideration there is no agreement, the student can appeal directly to:

New Hampshire Department of Education
Division of Higher of Education- Higher Education Commission
Office of Career School Licensing
101 Pleasant Street
Concord, NH 03301

The Infrared Training Center is a training facility that instructs students who are already using the technology. More than 90% of the students who attend our trainings work in jobs related to the technology. The remaining 10% are students who plan to add thermal imaging to their daily work routine.

For our certification-level classes, students are required to take a final exam at the end of the course to demonstrate the knowledge they have acquired. More than 95% of our students will successfully complete the exam on their first try. Our instructors will work with those students who do not pass and allow them to retake the exam. Once students have passed the exam, they have completed the course and are certified by the Infrared Training Center for a period of five years.

We strongly recommend having thermal imaging (infrared) camera for training. Throughout the course, you will be asked to participate in camera operation labs designed to complement course lectures. Requirements for certification can be completed without a thermal imaging camera, however, it will improve your learning experience if you can follow along and participate. If attending with a colleague or friend, you may share a thermal imaging camera, but we suggest no more than three students to one camera to ensure all participants have equal opportunity to participate.

Students are encouraged to bring a thermal imaging camera, a tablet or laptop with Wi-Fi capability, and any supporting accessories (optics, charger cables, batteries, etc.). Final certification exams are administered electronically and will require a laptop, tablet, or smartphone to complete. Training will also address analysis/reporting software which we recommend having installed prior to training. Please note company devices may require administrative approval to install third party software.

Software will vary based on camera manufacturer. For FLIR imagers, we recommend FLIR Thermal Studio. Downloadable at this link. For training purposes, the free starter version is acceptable. Alternatively, FLIR Ignite, a cloud-based application for image processing, analysis, report generation, and data storage is also acceptable. Please note FLIR Thermal Studio is only compatible with Windows operating systems. For troubleshooting and software support please contact the FLIR technical support team for assistance:

http://support.flir.com

866-477-3687 ext. 3

To access your training, simply visit our website and select "Access my Training" from the main toolbar. Alternatively, you can log in directly through this link , which leads to the same login page. If it's your first time logging in or you’ve forgotten your password, use the "Forgot my password" option to reset it via a verification code. Please note, your training is linked to the email address provided during the initial purchase.

Absolutely! FLIR offers rental cameras; pricing is model-dependent. Please contact our rental team directly for pricing and availability. https://support.flir.com/USA-Rentals 866-477-3687 ext. 1

Thermal imaging is a non-invasive technique that utilises infrared technology to detect heat radiance from various objects. Also known as thermography, thermal imaging provides a safe method of measuring heat emissions and can be used in a variety of applications with the use of specialised thermal imaging cameras.

Infrared thermography, like thermal video or thermal imaging, is a method where thermal cameras capture and create images of an object by utilising radiation emitted from an object.

Onsite training courses are the best way to accommodate large groups on a limited budget. Our instructors will travel directly to your facility which not only limits travel costs but keeps your staff onsite; reducing downtime and short-staff issues. Not to mention instruction is tailored to your specific application! Staff will benefit from hands-on learning that addresses the scenarios and equipment they are responsible for.

Checkout our onsite training information page for more details:

Private Onsite Training

We offer a wide range of classes designed to support various applications- including electrical, mechanical, building diagnostics, optical gas imaging, sUAS (drone-based) inspections, and more. Browse our website to explore the full list of available courses, or download our course catalog for detailed program information.

Infrared Training Center Course Catalog

Managing a remote team? We offer private online and hybrid training options that provide greater flexibility and cost savings- allowing your team to complete certification training from anywhere in the world.

With the purchase of a private onsite class, you may include up to 20 students. If you require space for more, please contact us to discuss options. We typically recommend a minimum of 7–8 participants to make private training more cost-effective compared to public classes. Smaller groups are still welcome- private training can be arranged based on your needs.

Since our certification courses span multiple days, we recommend a modern, classroom-style setup to ensure a comfortable and productive learning environment. Reliable Wi-Fi, presentation projection capabilities, and ample power outlets for charging class demonstration equipment and student materials are strongly recommended. 

Classroom setup and coordination are the responsibility of the purchasing organization; however, we’re happy to offer guidance and best practices to help create an optimal learning environment.

Yes, This is a significant benefit to private onsite training. To arrange field work during the training course, please coordinate directly with an Infrared Training Center representative. We will require details on any PPE/safety requirements and a brief description of field work requested. 

Contact us for a free consultation. While scheduling is subject to availability, we’re happy to work with you to accommodate your preferred timing and specific scheduling needs.

Infrared certification is more than just a credential- it's a vital investment in your professional growth. It formally recognizes your expertise in thermography, validating your skills, training, and hands-on experience. Achieving IR certification ensures you stay at the forefront of evolving IR technologies and industry best practices, while maintaining the credibility needed to meet global standards. With certification, you demonstrate your commitment to quality, safety, and continuous improvement- valued by organizations and clients worldwide

As a global organization serving diverse industries and applications, we design our curriculum, examinations, and recertification processes based on internationally recognized standards. These include guidelines from the American Society for Non-Destructive Testing (ASNT) and the International Organization for Standardization (ISO). Specifically, we base our curriculum and processes on ASNT SNT-TC-1A, CP-105, ISO 18436, and ISO 9712. We are also ISO 9001 certified in the training, education, and certification of professional users of thermal infrared systems. Our commitment to quality education and recognition of leading NDT frameworks ensures that Infrared Training Center certifications are globally respected as the industry gold standard.

These standards provide a consistent framework for training in infrared thermography and other non-destructive testing (NDT) methods such as vibration analysis, ultrasonics, and oil analysis. By following these guidelines, we ensure our courses meet a high level of quality and credibility recognized worldwide. This approach also helps organizations meet internal training requirements, as many base their thermography programs on the same standards. As a result, our certifications often eliminate the need for companies to develop separate in-house training programs.

We take a structured and progressive approach to learning, ensuring each level of certification builds upon the previous one with clearly defined training objectives:

Level I / Category I- Designed for new thermographers and focuses on building a foundation of knowledge in camera operation, basic physics concepts and image interpretation skills.

Level II / Category II- Expand upon Level I knowledge and comprehension, strengthening imaging and measurement skills with more applications and analytical scenarios.

Level III / Category III- Designed for the Master Thermographer.  Emphasizes problem solving, evaluation and diagnostic processes, and infrared program development.

In the event a student does not pass the certification exam on their first attempt, we allow two additional exam sittings. Students who are required to retest are provided guidance by their instructor on which areas they should focus their study efforts to best prepare. In total, students have three attempts to pass the certification exam before they are required to reattend another certification course.

Infrared Training Center certifications are valid for 5 years and must be renewed upon expiration. You can renew your certification by attending a course, passing an online exam, or demonstrating professional contributions. If you need assistance or would like a consultation to determine which recertification option is best for you, please contact us for more information. We’re here to help guide you through the process.

We offer a flexible cancellation policy. To receive a full tuition refund, you must notify an Infrared Training Center representative by the morning of your scheduled class. If you miss the class or cancel late, we’ll hold a class credit on file, which you can apply to a future training session or date of your choice.

Students based in the United States have the option to finance their course tuition through Klarna, making it easier to invest in your education without paying the full amount upfront.

When you reach the payment section in the shopping cart, simply select Klarna as your payment method. Klarna offers several flexible payment plans, including installments or monthly financing, so you can choose the option that best fits your needs.

You can register and pay for your course directly through our website using:

1) Credit Card or PayPal at checkout. Major credit cards accepted including Visa, Mastercard, Discover, American Express, and JCB.

2) Purchase Order (PO): Submit a PO to be billed on Net 30 terms starting on the first day of class.

Please note: A credit application may be required and is subject to review and approval by our finance team.

3) Financing through Klarna (US-Based Students): Choose delayed payment or installment options (including interest-free and financing plans) during checkout. You’ll be redirected to Klarna to select your preferred payment option.