- Home
- Contact
Frequently Asked Questions
For customers who prefer to arrange their registration using a purchase order as payment, you may place your order using our purchase order enrollment form HERE
*Please note purchase order registrations may require the completion of a credit application. After submitting your enrollment request, we will contact you with further details.
We strongly recommend having thermal imaging (infrared) camera for training. Throughout the course, you will be asked to participate in camera operation labs designed to complement course lectures. Requirements for certification can be completed without a thermal imaging camera, however, it will improve your learning experience if you can follow along and participate. If attending with a colleague or friend, you may share a thermal imaging camera, but we suggest no more than three students to one camera to ensure all participants have equal opportunity to participate.
Students are encouraged to bring a thermal imaging camera, a tablet or laptop with Wi-Fi capability, and any supporting accessories (optics, charger cables, batteries, etc.). Final certification exams are administered electronically and will require a laptop, tablet, or smartphone to complete. Training will also address analysis/reporting software which we recommend having installed prior to training. Please note company devices may require administrative approval to install third party software.
Software will vary based on camera manufacturer. For FLIR cameras, we recommend FLIR Thermal Studio Suite. We also encourage FLIR Tools users to upgrade to Thermal Studio Suite, as FLIR Tools has been discontinued. Please note these applications are only compatible with Windows. For troubleshooting and software support please contact the FLIR technical support team for assistance: http://support.flir.com 866-477-3687 ext. 3
To access your materials, please select Access My Training from the main website navigation menu.
Have more questions?
Submit your request here and we will be in touch shortly. Our team usually replies within 1 business day.
Live chat product support
Mon-Fri | 8am-5pm EST
866-872-4647
Mon-Fri | 8am-5pm EST
Would like to place a PO? Follow the process to use your existing account for Infrared Training Center orders here.
Boston USA
U.S. Toll Free:
1-866-TrainIR (866-872-4647)
Fax: 1-603-324-7791
Address:
110 Lowell Road
Hudson, NH 03051
Canada
Telephone:
1-905-637-5696 Ext. 24
Canada Toll Free:
1-800-613-0507 Ext. 24
Fax: 1-905-639-5488
Address:
3430 South Service Road,
Suite 103
Burlington, Ontario L7N 3T9
Latin America
Telephone:
+55 15 3238 8075
Fax:
55 153238 8071
Address:
Av. Antonio Bardella,
320
Alto da Boa Vista
Sorocaba, SP-Brasil
18085-852
Europe
Telephone:
+46 (0) 8 753 25 91
Fax:
+46 (0) 8 753 26 01
Address:
Antennvägen 6
187 66 Täby, Sweden
ITC Americas - Canada
Email: info@infraredtraining.com
Tel: 1-905-637-5696
Fax: 1-905-639-5488
3430 South Service Road, Suite 103 Burlington, Ontario L7N 3T9 Canada
ITC Americas - Latin America
Email: info@infraredtraining.com
Tel: +55 15 3238 8075
Fax: +55 153238 8071
Av. Antonio Bardella, 320 Alto da Boa VistaSorocaba, SP-Brasil 18085-852
ITC EMEA - Sweden
Email: Info@irtraining.eu
Tel: +46 (0) 8 753 25 91
Fax: +46 (0) 8 753 26 01
Antennvägen 6, 187 66 Täby, Sweden
Boston Regional USA
Email: info@infraredtraining.com
Tel: 866-872-4647
Fax: 1-603-324-7791
110 Lowell Road Hudson, NH 03051